Privacy Policy

SteelCraft India ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect information you provide to us through our website, www.steelcraftindia.com.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, company name, and address (provided via enquiry or contact forms).

Business Details: Product preferences, company requirements, order history.

Technical Data: IP address, browser type, pages visited, referring URLs, and time spent on our website (via cookies or analytics tools like Google Analytics).

Communication Records: Emails or phone correspondence related to inquiries or orders.

2. How We Use Your Information

We use the information collected for:

Responding to product inquiries or quote requests

Providing customer support and follow-ups

Processing corporate gifting or bulk orders

Sending updates about products or services (only with your consent)

Improving our website and services through analytics

Complying with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

Internal Teams: Sales, marketing, support, and production teams for service delivery.

Trusted Service Providers: Companies that assist with hosting, analytics, or payment processing.

Legal Authorities: When required by law or in connection with legal claims or investigations.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, monitor website performance, and analyze visitor behavior. You can manage cookie preferences via your browser settings.

5. Data Security

We use appropriate technical and organizational measures to safeguard your personal data, including secure servers, limited access controls, and encryption where applicable.

However, no website or digital transmission is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to:

Access or update your personal information

Request deletion of your data (subject to business or legal requirements)

Withdraw consent for marketing communications

To exercise these rights, please contact us at: export@steelcraftindia.com

7. Third-Party Links

Our website may contain links to third-party websites (e.g., partners, certifications, distributors). We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

SteelCraft Exports

Plot No. 4, Phase V, Sector‑53, HSIIDC, Kundli, Haryana – 131028
export@steelcraftindia.com
+91‑11‑42474596 / +91‑99100 67332